Order integration · For suppliers
Customer orders, ready for your ERP.
Send Get WorkGear order details direct to your business system and make data entry errors a thing of the past.
A straightforward connection
From online order to your system
We provide the order files. Your technical provider sets up your system to collect and import them.
An order is placed or approved
Get WorkGear makes the order available according to your ordering and approval process.
We share the details securely
Order files are made available at agreed intervals through a secure file-transfer service called SFTP.
Your system picks up the order
Your provider configures the import so the information goes into the right places.
What information can be transferred?
Product codes, sizes, colours, quantities, prices, customer and employee references, delivery details and garment decoration information. We agree the required fields during setup.
Setup and ongoing service
Order integration costs
Get connected
Get WorkGear integration setup, configuration and testing.
Keep it running
Managed operation and support of the Get WorkGear order feed.
What’s included in the monthly service?
- Secure SFTP hosting and scheduled order and cancellation files.
- Monitoring of GWG exports and investigation of failed or missing exports.
- Maintenance as the platform develops.
- Technical troubleshooting with your team or provider.
- Reasonable help with existing field mappings and integration queries.
Your provider’s work is separate. Development, configuration, middleware and support inside your own business system are normally provided by your ERP or integration specialist.
Getting ready
We’ll work through the setup together.
We work with you and your provider to match your product information, establish the connection and test the complete order flow.
Don’t have a technical provider? We can help connect you with suitable expertise.
1. We send you your product list
We provide your Get WorkGear product data, including relevant size and colour variants.
2. You add your matching codes
Your team adds the product codes used in your business system, plus customer and account codes where needed.
3. We load the codes into Get WorkGear
You return the completed file so we can match the correct products and accounts between systems.
4. We provide a sample order file
Your provider checks the information and confirms how it will be imported.
5. We set up secure file transfer
We establish secure SFTP access for order and cancellation files.
6. Your provider sets up the import
Your provider configures your system to collect the files and import the information.
7. Test and go live
We work with you and your provider on end-to-end testing before moving the integration into normal operation.
Let’s talk
Ready to reduce the retyping?
Tell us which system you use and what you’d like to make easier. We’ll help you work out the next step.
