Tip Of the Day: Freight Set Up Options
Tips and Advice to Consider When Setting Up Freight Options
Freight costs are set up on the Branch pages. A single branch can have multiple delivery addresses, and each address can have a different freight charge associated with it.
If on the company page you have set the payment option to “On account”, it is common for stores to set freight to $0, with a comment added at checkout stating that freight will be calculated on the invoice.
To add flexibility for your client you can allow them to add delivery addresses at the checkout stage. This is great when you have clients where their location is regularly changing. To set this up, tick “Staff can enter custom delivery addresses” on the company page for your client.
Then go to the Branch and the add a value into the “Custom freight charge” field. From now on, staff can enter a custom address for the order to be delivered to, and the custom freight charge will be added to the order.
Key Takeaways
- Have different freight for different addresses.
- Use comments field at checkout to reaffirm how freight is managed.
- Use Custom Freight when staff aren’t working at a set location.
To run through any feature in the system please book a support session.
Published on Monday, 6 January 2025 under Tip Of The Day.
